What are the means of payment?
We offer secure shopping and accept payment via Visa, MasterCard and American Express.
Do you ship internationally?
Yes. We ship worldwide.
How long does delivery take?
A standard delivery takes on average 4 to 10 working days to arrive at your home with Colissimo.
Can I track the delivery?
Yes, 2 days after your order, you will automatically receive a tracking number. The latter can be inserted on our package tracking page accessible here.
If I am not satisfied, can I return my order?
Yes, a 30-day money-back guarantee is offered for all orders on STYLEA.
I received a defective, damaged or missing item
You are entitled to a refund or replacement.
Please contact email@example.com and provide photos or videos of the damaged/defective item for support your request. If you believe your item was damaged in shipment, you must also provide photos showing the damaged packaging.
What happens if my package is lost or stolen?
We will not be responsible for any lost or stolen packages due to the fault of your local post, or undeliverable packages or packages sent to the wrong address due to missing, incomplete or incorrect destination information provided by yourself. Please enter correct shipping details when checking out. If you realize you have made a mistake in your delivery address, please contact us immediately. We will help you if your order has not yet been processed. However, we cannot guarantee that we will be able to accommodate your request as your order may have been processed by our logistics team.
Do not hesitate to contact us if you still have questions. We would be happy to answer you :)